Blog - Tuesday 17th November 2020

Virtual Physiotherapy – how we can still help you!

laptop showing a library of videos

Online Assessment Appointment 45 mins £45

An initial appointment will take up to 45 mins and will include an interview and subjective assessment to understand more about the issue and how it is affecting you. You will then be guided through a physical assessment which will include certain tests and observations in order to determine the cause of the problem and a diagnosis if relevant. The clinician will then put together a plan of action to manage your problem. This may include advice on how to manage the symptoms you are experiencing effectively, optimise the healing process and rehabilitation exercises. A personal exercise plan will be sent to you by email following your session using the exercise prescription app Physitrack, including videos and descriptions of exactly what you need to do to get you back to full fitness as soon as possible.

A follow up session will be arranged at a time to suit you to review your progress and tailor the treatment plan towards achieving the rehabilitation goals.

Virtual Physiotherapy explained – watch this useful video!

Online Review Appointment 30 mins £35

A follow up session will take up to 30 mins and include a review of your progress so far with your rehabilitation and any further assessment and testing required to tailor your treatment and get you back to full fitness as soon as possible. If changes are needed to your rehabilitation plan then these will be made and available to access using the Physitrack app.

Online Consultations FAQ’s

– What should I wear for my online physiotherapy appointment?

Please wear clothing that you would usually use to exercise in. If possible this should be lose fitting to allow for movement and please bear in mind that it may be necessary to reveal the area of the body that is affected in order for the physiotherapist to understand more about the problem during the initial assessment.

– How do I make payment for my online physiotherapy appointment?

At the moment we do not have the capacity to take payment during the booking process on our website as the clinic management software does not include this function yet. You will be contacted directly after making the booking by our clinic manager Tracy with details of how to pay using your card through iZettle.

– Where will the physiotherapist be during the online appointment?

Our team of experienced physiotherapists understand the importance of patient confidentiality and maintain exemplary professional standards governed by the Health & Care Professions Council and Chartered Society of Physiotherapists. They have all been advised to work from home and have undergone training for online consultation best practice. Where possible they will have a dedicated and private space set up in their homes to carry out the sessions.

– What device should I use for my online appointment?

You can use a wifi enabled and video capable laptop, tablet or smart phone or simply a telephone if you prefer. You will receive an email after booking with instructions including a link to join the online session at the time and date specified or you will be contacted by telephone.

– What space will I need and where is best for me to be set up ready for my online appointment?

You will need a stable wifi or telephone connection and space to be able to move around. It is also important that where possible you can be away from others so that you and the physiotherapist can concentrate on your problem. It is important that the space is well lit so it is easy to observe and assess your issue. If using a phone or tablet it may be a good idea to have a stand or tripod so that you can set up the camera at a distance when required to demonstrate movements etc.