Privacy Policy

Last Updated: March 2026

At Momentum Physiotherapy, Rehabilitation, and Performance, we are committed to protecting and respecting your privacy. This policy explains when and why we collect personal information, how we use it, and how we keep it secure.

1. Information We Collect

We collect information that you provide directly to us when you book an appointment, register for a course, or contact us via our website. This includes:

Name and contact details (email address, phone number, and physical address).
Medical history and health information relevant to your treatment.
Payment information for services and courses.
Technical data such as IP addresses and cookies when you browse our website.

2. How We Use Your Information

We use your data to provide the best possible care and service. Specifically, we use it to:

Manage your clinical appointments and treatment plans.
Process payments for services, orthotics, or courses.
Send clinical reminders and relevant health information.
Communicate updates regarding our services, provided you have opted in to receive marketing.

We do not sell or rent your data to third parties. We only share information with third-party service providers (such as clinical management software, payment processors like Stripe, or orthotics manufacturers like Phits™) where necessary to fulfill our service to you. We implement robust security measures to protect your data from unauthorized access.

4. Your Rights

You have the right to access the personal data we hold about you, to request corrections, or to request the deletion of your data (subject to legal and clinical record-keeping requirements).

For any privacy-related inquiries, please contact us at info@momentumsic.com.